Infinite’s Hotel Management System
From reservations and check-ins to room service and housekeeping, restaurants and gift shops to the night audit, purchasing and store management, IHMS does it all. ‘IHMS ' integrates all the areas of the hospitality enterprise into a single seamless and comprehensive software system. Using the state of the art technology, all the modules of IHMS are seamlessly integrated, yet loosely coupled thus allowing you the flexibility to pick and choose the modules you need. It automates the entire hotel process and reduces time & effort.
IHMS familiar and user-friendly interface allows users to work in a fast, flexible, secure and cost-effective fashion. In addition, the modular design also allows complete customization of the interface, as well as extension of the product whenever necessary.
Features
- Easy to Use and Install
- Lost & found feature ensures that your guests feel secure
- Night audit feature that requires no shutdown
- Email alerts engine.
- SMS alerts engine.
- Can be configured as per your business requirement. Code changes not required.
- Improved application architecture
- MIS Reports to make business decisions
- Revenue Management tool which makes decision making easier
- Data Security through a Security module and user authentication
- Printer Independent Reports that can be previewed and printed on any type of printer, irrespective of make or model
- Automated initialization of bills for each financial year
- Guest feedback
IHMS has in-built modules to assist your hotel with:
- Front Office Management
- Guest Relationship and Reservation Management
- Service Management (Room Service, Laundry, Mini-Bar etc )
- House-keeping Management
- Accounts Receivable
- Point of Sale
- Food & Beverages Costing
- Material Management
- Banquets & Conference Management
- Maintenance Management
Benefits that can simplify hotel operations
- IHMS report engine allows users to extract and present data in an easy-to-read manner for decision makers.
- Efficient automation and management of all operations results in 20% higher profit
- Improved productivity and performance across departments and services
- Increased operational efficiency
- Enhanced financial planning and operational efficiencyx
- Improved transparency and accountability within property
- Enhanced decision making capabilities
- Reduced operational costs and personalized guest services
- Cost center wise Profit and Loss report helps the hotel improve profitability
- Enhanced Housekeeping and Concierge Management
What to Expect
Also comes with core business modules like financial accounting, Inventory and Business Intelligence efficiencies to streamline your entire process in the organization. With improved process efficiency, you could control the cost and ensure maximized ROI.
Advantages:
- Up to 7 times faster than manual documentation.
- Error free calculation, auto totaling and posting.
- Validations available at all checkpoints. No scope for errors.
- Fast data entry and reporting, saves up to 50% of your time.
- MIS reporting.
- Efficient manpower utilization to reduce administration costs.
- Control on inventory using Ageing analysis, ABC Classification, shortage stock information, expiry tracking, batch/lot tracking etc.
Support:
- Support is ensured by Annual Support Agreements with customer in terms of AUS /AMC.
- Includes provision for upgrades and patches.
- Includes periodic upgrades to product to improve functionality & implement changes.
- Installation Support.
- Training Support.
- A Multi-level Support System from Head office, branches and partner support available.
- Bug fixing including patch updates for bugs reported by customer and telephonic assistance
- Specific technical issue based support
- Valid for a period of 1 year and can be renewed at the end of each year
- Technical Support is available from Monday to Saturday – 9:30 AM to 6:00 PM IST.